We value your voice.
The Three Villages Forum exists to serve the communities of Tarbolton, Annbank, and Mossblown, and your feedback helps us improve the way we work. Whether you have a suggestion, a concern, or a complaint, we want to hear from you.
Giving Feedback
If you’ve got an idea, a comment, or something you’d like to see happen in our villages, please share it with us. Positive feedback lets us know what’s working well, while constructive suggestions help us make things even better.
Making a Complaint
If you feel something has gone wrong or you are unhappy with how we have handled an issue, you can make a complaint. We take all concerns seriously and aim to resolve them fairly and promptly.
When making a complaint, please tell us:
- What happened.
- When and where it happened.
- Who was involved (if relevant).
- How you would like us to resolve the matter.
- Your preferred contact method and details
How to Contact Us
You can send your feedback or complaint by:
- Email: info@threevillagesforum.com
- Post: Three Villages Forum, c/o Tarbolton Community Council, 2 Smithfield Crescent, Tarbolton, KA5 5RE
- In Person: Speak to a representative from Tarbolton Community Council, Annbank Community Association, or Mossblown Matters.
What Happens Next
We will:
- Acknowledge your message within 5 working days.
- Review and investigate the matter.
- Respond with an outcome or next steps within 20 working days.
Our aim is to handle all feedback and complaints with respect, transparency, and fairness – ensuring your voice helps shape a better future for all three villages.